About Me
Hello! I am MD ASHRAFUL HAKIM KHAN SIDDIQUEE, a passionate IT professional with experience in technical support and a strong interest in engineering and technology. Currently pursuing my Master's in Information and Communications Engineering in Berlin, I am committed to lifelong learning and professional growth.
Work Experience
IT Support Engineer - Joy & 3 Stars Pvt. Ltd.
November 2020 - December 2023
- Provided technical support for hardware, software, and network issues.
- Installed, configured, and maintained IT infrastructure and peripherals.
- Monitored system performance, security, and updates.
- Managed user accounts and access control (Active Directory).
- Assisted in software/hardware deployments and troubleshooting.
- Documented technical issues and provided user training.
Education
Master of Engineering in Information and Communications Engineering
Berliner Hochschule für Technik | October 2022 - Ongoing
Bachelor of Science in Electrical & Electronic Engineering
Prime University | September 2018 - April 2022
Skills
- Programming: Python, HTML, CSS
- Operating Systems: Windows, Linux, Mac
- Networking: CCNA Certified
- IT Tools: Microsoft 365, VMware, Oracle VM VirtualBox
Contact
Address: Franz-Mehring-Platz 3, 10243 Berlin, Germany
Phone: +49 177 2883011
Email: [email protected]
Download CV